Job Description

Branch Manager - Overseas Education IndustryJob Roles & Responsibilities:- Overseeing the daily operations and performance of a branch, ensuring that the branch meets sales target.- Developing and implementing strategies to improve the branch\'s efficiency, quality, and profitability.- Ensuring compliance with the company\'s policies and procedures, as well as legal and ethical standards.- Preparing and analyzing reports on the branch\'s performance and progress.- Resolving any issues or problems that arise in the branch or with students.- Establish and maintain positive and productive relationships with counsellors/education consultants.- Manage and lead the team at the branch.- Coach and monitor the branch sales team so they achieve individual targets and team targets.- Efficiently manage clients during branch visits.- Hold presentations.- Work in collaboration with the Marketing and Digital Marketing team to help implement a strategy to maximize international student recruitment.- Identify training requirements for the team and individual members and work with the training team to deliver the required training.- Conduct process improvement meetings to address problems, issues, and other concerns of the team.- Apply and track appropriate sales metrics for the team and regularly report to senior management.- Represent the company during International Education Fairs and Events.- Contribute to develop the company\'s brands.- Meet deadlines and targets.- Possess a sales attitude.- Take care of branch infrastructure and collaborate with Admin and Facilities team to solve issues if any.Qualification:- Bachelor\'s/Master\'s degree or above in any subjectDesired skills and requirement:- Good command over English (verbal and written) and fluent with local language- Excellent leadership, communication, interpersonal, and customer service skills.- Strong analytical, problem-solving, and decision-making skills.- Ability to work under pressure and handle multiple tasks and deadlines.- Ability to use databases- Strong attention to detail- Good IT skills - Internet, Windows environment, MS Office- Honesty, trustworthiness, respect for others, accountability & loyalty- Knowledge of the industry\'s best practices, trends, and regulations.

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