Job Description

Qualification & Experience :

• Graduate in any discipline; preferably MBA marketing with minimum 10 years of experience in Indian health insurance space in the areas of business development and customer retention.
• Position based out of Chennai

Core Competence :

• Exposure to Health Insurance market with good connects with insurers and brokers. Good understanding of health policies and latest developments in health policies/products. Ability to do cost benefit analysis w r t accepting rates, do hard negotiation to get best rate, offer value adds based on judgment.

Roles & Responsibilities of Business Development/Customer retention- Head:

• Liaison with insurance companies for empanelment of TPA till signing of SLA
• Develop and implement comprehensive business development plans and strategies to achieve revenue and growth targets.
• Setting up region wise, business segment wise targets for the year and driving towards achievement
• Preparing reports for monitoring the progress and review formats for periodical reviews
• Identify new market opportunities and potential areas for expansion.
• Work with top management in preparing the AOP (Annual Operating Plan)
• Maintaining excellent relationship with all insurers HOs through constant liaisoning.
• Maintaining excellent relationship with brokers
• Presenting the review updates and projections to top management
• Representing the company in TPA evaluations for major clients
• Prepare compelling proposals and presentations to showcase the company's capabilities, services, and benefits, highlighting how the TPA can meet the client's specific insurance requirements.
• Utilize data-driven insights to make informed decisions and position the TPA company effectively in the marketplace.
• Lead the efforts to acquire new clients and business partnerships.
• Build and maintain strong relationships with existing clients to maximize retention and foster customer loyalty.
• Be part of review meetings for all large corporate clients and involve in renewal of the policy and retention of client
• Build, track and maintain a strong pipeline of potential clients.
• Oversee the sales team and guide them in pursuing leads, closing deals and achieving sales targets.
• Provide support in complex sales negotiations and strategic deals.
• Collaborate with internal teams to identify opportunities for new insurance products, value-added services and process improvements to meet the evolving needs of clients and stay ahead of the competition.
• Lead, mentor, and develop the business development and customer retention team to enhance their skills and performance.
• Set clear objectives, provide feedback and ensure a high level of motivation within the team.
• Oversee the negotiation and finalization of contracts with clients and partners.
• Represent the TPAat industry events, conferences and seminars to enhance the brand's visibility and build valuable connections within the insurance sector.
• Regularly monitor and report on Key Performance Indicators (KPIs), business development activities, and market trends.
• Should have very good understanding of internal processes, offerings, strengths and weaknesses.
• Constant interaction with Operations and IT functions to communicate customer requirements and feedback

Interested candidates can send resumes to reachus@linkktpa.com/+91 84284 17047

Job Types: Full-time, Permanent

Schedule:

• Day shift
• Morning shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person