Job Description

:Key Result Areas
Position : ABM - Retail
S.NO. DESIRED RESULT WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure
1 Early Delinquency 20 OD% on 12 Month Book-No. of cases Annexure 1
2 TAT for agency reports 15 TAT of FI, RCU and Technical Annexure 2
3 Business Target Achievement (Collaboration) 15 Branch Budget Vs. Actual Annexure 3
4 Hind sighting/Audit 15 Credit Compliance/ Internal Audit Score Annexure 4
5 Monitoring PDD Dispatch 15 PDD% collection Annexure 5
6 Monitoring Sampling Activity 10 20% Files Processed Annexure 6
7 Team Management 5 Attrition% Annexure 7
8 Team Development 5 Average Mandays of Training per Team Member Annexure 8
Annexure - 1
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Early Delinquency 2-4% 5-7% 8-9% >9%
Annexure - 2
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
TAT for agency reports 4-6 Days 7-11 Days 12-15 Days >15 Days
Annexure - 3
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Business Target Achievement 100% 96 - 99 % 91 - 95 % 81 - 90 %
Annexure - 4
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Audit Score 100% 96 - 99 % 91 - 95 % 81 - 90 %
Annexure - 5
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Monitoring PDD Dispatch 100% 96 - 99 % 91 - 95 % 81 - 90 %
Annexure - 6
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Monitoring Sampling Activity 100% 96 - 99 % 91 - 95 % 81 - 90 %
Annexure - 7
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Attrition % 11% - 15% Annualized Attrition 16% - 25% Annualized Attrition 26% -35% Annualized Attrition >35% Annualized Attrition
Annexure 8
Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)
Average Mandays of Training per Team Member >=3 2.5-2.99 2-2.49 1-1.99

Equitas Small Finance Bank