Branch Assistant (males Only)
Job Description
We are hiring for the role of Branch Assistant in Andheri.
Location: Andheri, Mumbai
Salary: Up to 15K In hand for Freshers, 16K -18K if holding exp.
Work Timings: 9:30 AM - 6:30 PM
Working Days: 6 days
Roles and Responsibilities :
Responding to inquiries : Answering customer questions about delivery times, shipment status, and other related topics via Calls and mails
Resolving issues : Handling problems like lost or damaged packages, delivery delays, and address errors
Tracking shipments : Helping customers track their shipments and providing real-time updates
Dealing with complaints : Addressing customer complaints and escalations to ensure the customer's satisfaction
Maintaining relationships : Maintaining relationships with customers and carriers
Good Communication skills and having mail drafting skill is a must .
Job Types: Full-time, Permanent
Pay: ?14,000.00 - ?18,000.00 per month
Schedule:
• Day shift
Application Question(s):
• Are you well - versed with mail drafting?
• Where did you stay in Mumbai ?
Experience:
• Customer Support: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3527035
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear