Bpo Voice
Job Description
Qualifications and Skills
• Excellent communication skills (Mandatory skill)
• Problem-solving (Mandatory skill)
• Customer service orientation (Mandatory skill)
• Active listening with attention to detail to ensure accurate communication
• Ability to work under pressure, maintaining composure in stressful situations
• Time management to effectively handle multiple tasks and meet deadlines
• Teamwork to collaborate effectively with colleagues and supervisors
• Adaptability to adjust to varying work environments and client demands
Roles and Responsibilities
• Handle inbound and outbound calls professionally and courteously
• Assist customers with their inquiries and provide accurate information
• Resolve customer complaints and issues efficiently while maintaining customer satisfaction
• Document customer interactions and update relevant information in the system
• Adhere to company policies and procedures to ensure high standards of service
• Continuously improve through feedback and self-initiated learning
• Maintain the confidentiality of sensitive customer information
Job Types: Full-time, Permanent, Fresher
Pay: ?15,790.82 - ?25,092.29 per month
Experience:
• total work: 1 year (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3388075
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMH, IN, India
-
EducationNot mentioned
-
ExperienceYear