Bpo Process Technical Executive
Year Kolkata, West Bengal, India
Job Description
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Responsibilities in BPO job
+91 9674445569
- The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers\xe2\x80\x99 needs and resolving the issue.
- They should be open to all types of questions and quick in learning new things.
- Customer Service Manager- They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met.
- Team leaders- They are responsible for managing various tasks. For example, they need to ensure that there are enough people to cater to the customers\xe2\x80\x99 needs. They also handle angry customers and provide them with solutions.
- Work collaboratively with team members to achieve individual and team goals.
- Foster a positive and supportive work environment.
- Leave encashment
- Paid sick time
- Fixed shift
- Monday to Friday
- Night shift
- Performance bonus
- Bachelor\'s (Required)
- total work: 1 year (Required)
- English (Required)
- Night Shift (Required)
- Day Shift (Required)
- Kolkata, West Bengal (Required)
+91 9674445569
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Job Detail
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Job IdJD3242399
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear