Qualifications and Skills
• Customer service orientation (Mandatory skill): A keen focus on addressing customers' needs and ensuring a positive experience.
• Problem-solving abilities (Mandatory skill): Ability to assess and resolve issues promptly and effectively.
• Ability to handle high call volumes (Mandatory skill): Competency in managing a large number of calls without compromising service quality.
• Excellent communication skills: Proficient in verbal and written communication to convey information clearly and effectively.
• Attention to detail: Meticulous in managing and documenting customer interactions and transactions.
• Ability to work under pressure: Maintain composure and efficiency under stressful conditions and tight deadlines.
• Empathy towards customers: Understand and relate to customers' emotions and experiences, providing compassionate support.
• Strong listening skills: Attentiveness to customers' needs and responses to offer the best possible assistance.
Job Types: Full-time, Permanent, Fresher
Pay: ?10,793.41 - ?25,154.25 per month
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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