Bpo Associate
Job Description
Only MALE Candidates
What you will be doing:
Answer customer queries in a positive and effective manner, both via e-mail and over the phone
Identify and assess customers' needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Serve customers by providing product and service information and resolving product and service problems
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution
Job Type: Full-time
Pay: ?33,000.00 - ?37,000.00 per month
Schedule:
• Day shift
• Rotational shift
Experience:
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3387504
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear