Job Description

Job Requirements

Job Title: Business Process Management Consultant

Summary :


The Business Process Management (BPM) Consultant is responsible for the end-to-end support to the client to solve issues, create value, maximize growth, and improve business performance. The BPM Consultant will work closely with clients to research and assess processes and systems. The BPM Consultant will also analyze current processes against industry and/or future state processes to identify opportunities. Lastly, the BPM Consultant will work with project stakeholders to implement improvements in their "to-be" business processes.

Roles and Responsibilities:

• Participate in BPM activities that include understanding of client's business requirements and assessment of current processes, procedures, systems, and organization model.
• Participate in information gathering activities through client interviews & observation, research into current activities, "blue-sky" workshops, and/or assessment of current activities' outcomes.
• Model process maps, data flow diagrams, and conceptual alternatives to current state activities.
• Work with project stakeholders to implement the proposed changes.
• Maintain communication with clients throughout the implementation process
• Lead discussions, offer opinions and share ideas with the team as well as with clients.
• Support development of milestone-based reports out to stakeholders to maintain governance communication.
• Elevate team's capability through regular knowledge sharing, continuous improvement, and mentoring sessions.
• Establish and maintain library repository of common solutions, automations, applications, bots, etc.



Work Experience

Skills and Qualifications:

• Master's degree in Business Administration (MBA)
• A minimum of 2+ years of collaborative experience in Business Process Management field
• Experience in process modelling, process mining and analytics, and improvement methodologies
• Cross functional knowledge of operational, supporting, and management processes; oil & gas background a plus
• Aptitude for complex, creative, and critical thinking to assess complex information and arrive at unique solutions
• Excellent listening and comprehension skills
• Excellent and concise verbal, written, and presentation skills
• Keen time management skills in order to meet tight deadlines and complete projects on time
• Strong analytical and problem-solving skills
• Ability to work independently and as part of team
• Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal
• LEAN training is a plus
• Experience using BPM tools like SAP Signavio, ARIS, Celonis, and others is a plus