Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Managed ServicesManagement Level Senior Associate & Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.Our Compliance Central - Health Pharma Life Sciences Managed Services team will empower you to work across the Pharma Life Sciences value chain, gaining incredible experience in strategy, tech and operations across Commercial, Compliance, Research and Development and Quality functions. We bring a unique combination of industry expertise, technology, data management and managed services experience to create sustained outcomes for our clients and improve business performance. We empower companies to transform their approach to risk and compliance while building your skills in exciting new directions. Have a voice at our table to help design, build and operate the next generation of software and services that manage interactions across the life sciences value chain.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Invite and give in the moment feedback in a constructive manner.Share and collaborate effectively with others.Identify and make suggestions for improvements when problems and/or opportunities arise.Handle, manipulate and analyse data and information responsibly.Follow risk management and compliance procedures.Keep up-to-date with developments in area of specialism.Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.Build and maintain an internal and external network.Seek opportunities to learn about how PwC works as a global network of firms.Uphold the firm's code of ethics and business conduct.Job Summary -A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.Minimum Degree Required (BQ) *:Bachelors DegreeDegree Preferred:Bachelor's degreeRequired Field(s) of Study (BQ):Strong problem solving and analytical skills.Ability to leverage critical thinking skills to bring order to unstructured problems.Ability to actively participate in reviews of User Stories (functional and technical) in order to identify and help bridge gaps in requirements - particularly around use-cases and workflows (including considerations such as happy path, alternate paths, user-error, system-error workflows, etc.).Working closely with the Business and QA leads to obtain a thorough understanding of the application and the business being supported by the application.Working closely with Interactions Hub Developers / Solution Architect / Technical Lead to understand the technical approach, technical specifications, and non-functional requirements that are integral to the software application.Ability to author Agile Test Plans and Requirements Traceability Matrices to ensure testing depth (i.e., number of test cases) and breadth (i.e., types of test cases) are commensurate with the number of story points/ complexity and effort intensiveness of the functionalities being developed and tested.Ability to collaborate with the Interactions Hub Business and Development teams to ensure accuracy in level of effort estimation of user stories (e.g., via creation of standardized and/or specific QA tasks to justify QA level of effort estimations).Proficiency in the use of test management tools like JIRA, XRAY, etc.Ability to organize and lead test-set peer reviews, test plan reviews, execution of test runsAbility to organize / lead efforts to log and actively seek quick resolution of bugs (based on their severity and priority).Ability to drive continuous improvement from conducting Root Cause Analysis of bugs / issues.Ability to work in a cross functional team in a dynamic work environment while managing stakeholder expectations and scope.Ability to work as part of Scrum/ Kanban Agile teams in a multi-pod fast paced environmentAbility to work with team members across multiple locations/ timezonesDemonstrated ability to advocate and uphold the standards, best practices and protocols outlined in a Quality Assurance and Testing Framework.Experience testing workflow applications built on the Appian platform preferred by not requiredPreferred Field(s) of Study:(BSc/B.Com/B.Tech/BE/MBA/M.Tech/Msc)Minimum Year(s) of Experience (BQ) *:Minimum of 3 year(s) of experienceCertification(s) Preferred:ISTQBPreferred Knowledge/Skills *:Strong problem solving and analytical skills.Ability to leverage critical thinking skills to bring order to unstructured problems.Ability to actively participate in reviews of User Stories (functional and technical) in order to identify and help bridge gaps in requirements - particularly around use-cases and workflows (including considerations such as happy path, alternate paths, user-error, system-error workflows, etc.).Working closely with the Business and QA leads to obtain a thorough understanding of the application and the business being supported by the application.Working closely with Interactions Hub Developers / Solution Architect / Technical Lead to understand the technical approach, technical specifications, and non-functional requirements that are integral to the software application.Ability to author Agile Test Plans and Requirements Traceability Matrices to ensure testing depth (i.e., number of test cases) and breadth (i.e., types of test cases) are commensurate with the number of story points/ complexity and effort intensiveness of the functionalities being developed and tested.Ability to collaborate with the Interactions Hub Business and Development teams to ensure accuracy in level of effort estimation of user stories (e.g., via creation of standardized and/or specific QA tasks to justify QA level of effort estimations).Proficiency in the use of test management tools like JIRA, XRAY, etc.Ability to organize and lead test-set peer reviews, test plan reviews, execution of test runsAbility to organize / lead efforts to log and actively seek quick resolution of bugs (based on their severity and priority).Ability to drive continuous improvement from conducting Root Cause Analysis of bugs / issues.Ability to work in a cross functional team in a dynamic work environment while managing stakeholder expectations and scope.Ability to work as part of Scrum/ Kanban Agile teams in a multi-pod fast paced environmentAbility to work with team members across multiple locations/ timezonesDemonstrated ability to advocate and uphold the standards, best practices and protocols outlined in a Quality Assurance and Testing Framework.Experience testing workflow applications built on the Appian platform preferred by not requiredEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Bribery, Anti-Money Laundering Compliance, Business Ethics, Code of Ethics, Communication, Compliance and Governance, Compliance and Standards, Compliance Auditing, Compliance Frameworks, Compliance Program Implementation, Compliance Reporting, Compliance Review, Compliance Risk Assessment, Compliance Training, Controls Compliance, Creativity, Cybersecurity Risk Management, Data Analysis and Interpretation, Data Protection Management (DPM), Disability Support, Embracing Change {+ 30 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date

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