Job Description

Job description Hospitality BackgroundKey Responsibilities Operations: - Ensure quality control to address immediate issues, pre-empt potential future issues and identify areas for improvement.- Address day-to-day community issues including coordinating and managing building access as necessary.- Manage food and beverage offerings to ensure the quality and presentation are aligned with Bootstart\'s brand. - Oversee the daily ordering and receipt of products from vendors. - Prepare the building expense reports and budgets for Management review. - Organize the move-in and move-out schedules to minimize member issues. - Support the Operations Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location - Train Community Associates and other Community Leads at your location. - Ensure a level of uncompromising cleanliness, including management of the team of Community Service staff at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standardSales: - Support the touring of new members when required. - Support the research of prospective members in the tour pipeline and support followup and closing requirements when required. - Support the referral of prospective or existing members to other locations when required. Hospitality: - Develop professional relationships with members and proactively gather information on their needs to identify both Bootstart and member services that could help them achieve their goals.- Identify and execute opportunities to connect members with each other. - Support the planning and supervision of educational, professional, and personal development events based on members\' needs and requests.- Ensure a gracious arrival experience for all members, prospective members, and guests of members while maintaining the necessary level of building security. - Ensure best practices for the benefit of the broader company related to the member experience, sales, hospitality, operations, events, and training. (ref:updazz.com)

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