Job Description

Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe Raising Warranty approvals and service orders Raising special orders for parts not available and following up to keep customer informed Preparing invoices on internal systems and arranging for active delivery of vehicles Following up payments of credit customers and ensuring collection within stipulated time Regularly monitoring orders raised and ensuring timely billing Conducting post service follow up to ensure customer satisfaction
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person