Calling all innovators xe2x80x93 find your future at Fiserv.Wexe2x80x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day xe2x80x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, wexe2x80x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Boarding RepresentativeJob Posting Title: Boarding RepresentativeWhat does a successful Boarding Representative do at Fiserv ?An exciting opportunity which supports our partners to complete merchant on-boarding and amendments. Requires strong customer service expertise, communication, and decision-making skills.What will you do:Validate appropriate data from internal systems and ensure appropriate course of action is being pursued.Performs a variety of data entry, verification, and related duties for processing of merchant account updates.Data entry to build merchant profile, on-boarding merchant locations and account amendments.Ensure accurate and appropriate updates are made to merchant account.Resolve client issues and operational concerns and escalate as needed to internal stakeholder.Coordinates specific work tasks with other employees within the department as well as with other departments to ensure the smooth and efficient flow of information.What will you need to know:1 to 2 years Backoffice operation experience required, banking experience preferred.Prior working experience on any CRM toolAbility to read, write, type, complete basic arithmetic, and multitask.Customer service and research skills required.Basic banking & merchant services knowledge.Should be Flexible doing ShiftsWhat would be great to have:Handles routine and non-routine tasks with standard procedures, referring most complex issues to higher levels.Works under moderate supervisionThank you for considering employment with Fiserv. Please:
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