Blended Process
Job Description
Roles and Responsibilities
• Handle incoming and outgoing customer interactions through voice and non-voice channels
• Resolve customer queries and complaints efficiently and courteously
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve customer service methods and strategies
• Stay updated with product knowledge and service offerings
• Identify and escalate priority issues to appropriate channels for resolution
• Prepare reports and summaries of customer interactions as required
• Perform additional duties and responsibilities as assigned by the management
Job Types: Full-time, Permanent, Fresher
Pay: ?15,109.57 - ?25,758.38 per month
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3382648
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear