Job Description

Job description

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of a Consultant Specialist.

In this role, you will:

• To work on software testing related requirements received from the business including change requirements to the existing systems and manage testing new software functionality based on inputs received from business.
• Role requires the individual to be self-driven, able to work with minimal guidance and supervision, collaborate with the development and vendor team members to help the team to deliver commitments.
• Should be able to work and deliver well under pressure against targets set if required. Maintain and exceed existing SLA\xe2\x80\x99s and always ensure compliance to HSBC policies.
• Actively participate in achieving organizational efficiency objectives and undertake analysis on day-to-day work to drive automation on deliveries thereby reducing repetitive and standardized tasks / processes.
• Promotes and takes accountability for quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions.
• Promote a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivity.
• Release Warranty period support and work with Vendor during vendor product testing.

Requirements

To be successful in this role, you should meet the following requirements:

• 8-10 years of experience as a quality analyst or as an analyst in billing operations team. Worked as QA/ automation tester in Agile Scrum Project.
• Should have good communication skills, capable to analyze the requirement in detail and identify the gaps if any at initial stage and highlight it.
• Should be vigilant to identify the issues/risks well in advance to avoid later stage issues.
• Should have worked on all the processes in Testing life cycle and conversant of defect life cycle.
• Experience of working on banking domain, preferably Pricing and Billing.
• Test preparation and execution based on the requirements, review test plan, test strategy, test approach and manage test execution.
• Defect Management \xe2\x80\x93 Tracking defect, planning defect triage calls.
• Experience in creating and circulating status reporting and dashboards and knowledge of Jira, Confluence and Agile methodologies, Sprint, Story Points, Task Estimations during sprint planning.

The successful candidate will also meet the following requirements:

• Knowledge of Suntec or ORMB Billing platforms
• Knowledge of Billing operations
• Strong end to end billing lifecycle

You\xe2\x80\x99ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by \xe2\x80\x93 HSBC Software Development India

HSBC