Job Description

This role is responsible for independently maintaining, administering, and managing billing information, including contract review, timekeeping, billing, invoicing, and month-end close/reconciliation. Ability to perform analytical works, including collecting data, compiling, analyzing, and interpreting data. Ability to consult a wide variety of stakeholders, including clients, sales, and service delivery managers. This role is critical to the timely and efficient production of invoices, analytical tools to track billing/revenue leakages, and the overall operational success of the billing department.

• Maintain billing database (bill rates, service dates, PO, resource status change, and any changes that are relevant to billing)
• Review service contracts and ensure billing according to each of the contract terms
• Process incoming emails to ensure timely responses to all internal and external/client inquiries
• Consult and work directly with all levels of stakeholders to resolve any timecard issues, billing, invoice discrepancies, and/or any billing-related issues
• Create and submit invoices to clients via email or client\'s portals
• Perform analytical works, including Creating analytical tools to track missing contracts, resources, unreported hours (billable or non-billable), and any understated revenue
• Identify and report billing/revenue leakages
• Prepare and make recommendations based on the information collected
• Prepare ad-hoc reports upon request
• Provide reports/documents upon request: Accrual reports to clients before month-end
• PO reconciliation reports to clients and/or SDMs with historical billing/invoices data SOW, PO, invoices, and all data required by financial auditors

• Bachelor\'s Degree with a concentration in Accounting or Finance or equivalent experience
• Minimum 5+ years in the areas of accounting, accounts receivable and service contract review
• Flexible and adaptable, attention to detail, and results-oriented
• Strong accounting knowledge, particularly in accounts receivable (A/R), revenue, and purchase order
• Excellent written and oral communication, attention to detail, and organizational skills
• Intermediate skill with Excel including advanced features such as pivot tables, filtering, and formulas
• Ability to work independently in a challenging and dynamic environment
• Ability to work under pressure and meet deadlines
• Ability to identify and prioritize issues and take immediate corrective actions as required
• Strong analytical and critical thinking skills
• Take responsibility for your tasks, take initiative, and work under your direction with minimum guidance

• Experience with Esker and homegrown systems is preferred

Milestone Technologies