Job Description

Toast Overview:Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
We are a rapidly growing company that\'s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.Toast\'s growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action complex Billing transactions. This role will involve significant interaction with customers as well as internal partners including Business Operations, Business Systems, Product, etc. In this role, you will have the opportunity to streamline internal billing processes in collaboration with key stakeholders. In addition, you will contribute to the continuous build-up of a positive customer experience.Key Responsibilities\xe2\x97\x8f Consistently meet strict deadlines related to month-end close\xe2\x97\x8f Accurately prepare, post, and deliver customer transactions in accordance to companypolicies and processes\xe2\x97\x8f Timely responses to steady inbound volume of cases or inquiries\xe2\x97\x8f Work cross functionally with various partners to ensure proper billing process is followedfor customers\xe2\x97\x8f Collaborate with other teams to identify and implement efficiencies in the billing process.\xe2\x97\x8f Ad hoc projects as necessaryQualificationsWe are seeking a highly organised, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly.\xe2\x97\x8f B.com or graduation related to Finance and 1-3 years of relevant experience\xe2\x97\x8f Extreme attention to detail and meticulous organisation\xe2\x97\x8f Strong technical aptitude or are curious with a desire to learn and adapt quickly\xe2\x97\x8f Excellent written and verbal communication skills\xe2\x97\x8f Confidence prioritising and making time sensitive decisions in a fast-paced environment\xe2\x97\x8f Excellent time management and strong sense of urgency\xe2\x97\x8f Relentless problem-solverJob DetailsWork Timings: 2pm - 11pm IST (Hybrid)Bonus Skills:\xe2\x97\x8f Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems\xe2\x97\x8f Knowledge of Billing/Accounting practices\xe2\x97\x8f Degree in Business, Accounting or Finance a plusWe are ToastersDiversity, Equity, and Inclusion is Baked into our Recipe for Success.At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.Bready* to make a change? Apply today!Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact .

Toast Inc