Job Description

Job Title:

Billing Executive/Tele Caller

Company:

All About Motors, Vashi

Job Location:

Vashi, Navi Mumbai

Job Type:

Full-time

About Us:

All About Motors is a leading multi-brand car workshop located in Vashi, providing top-notch services for all car makes and models. We are committed to delivering exceptional repair services and customer satisfaction. We are currently looking to hire a dedicated Billing Executive/Tele Caller to join our growing team.

Key Responsibilities:

1. Billing & Estimation:

Prepare car repair estimates and invoices in MS Excel based on the details provided by the Service Advisor. Ensure all estimates and invoices are accurate, complete, and generated in a timely manner. Maintain a record of all billing documents, ensuring proper filing and documentation. Collaborate with the Service Advisor to review and finalize repair costs and services.

2. Tele Calling:

Cold call potential customers from the provided data to promote our services. Reach out to new customers and schedule appointments for their vehicle servicing at the workshop. Maintain a daily log of calls made, appointments scheduled, and follow-up actions. Provide information on service packages, repair processes, and answer customer inquiries effectively.

3. Customer Service:

Provide excellent customer service during the cold-calling process and while interacting with customers over the phone. Address customer concerns regarding car repairs, bills, or estimates in a professional manner. Maintain a positive relationship with customers to ensure repeat business and referrals.

4. Administrative Support:

Assist in managing customer queries related to billing or service estimates. Ensure seamless communication between the Service Advisor, Billing team, and customers. Maintain a clean and organized work area, both physically and in the digital records.

Required Skills and Qualifications:

High school diploma or equivalent; additional certifications in office administration or billing is a plus. Proven experience as a Tele Caller or Billing Executive in a similar industry (automotive experience preferred). Proficient in Microsoft Excel for preparing estimates, invoices, and maintaining records. Strong communication skills with an ability to handle phone calls professionally and courteously. Detail-oriented with excellent organizational and time management skills. Ability to handle a high volume of calls and tasks while maintaining accuracy and professionalism.

Preferred Qualifications:

Knowledge of the automotive industry and car repair services. Experience working in a multi-brand car workshop environment.

Salary Range:

?13,000 - ?16,000 per month (depending on experience and qualifications)

How to Apply:

Interested candidates can send their resumes to [allaboutmotors2023@gmail.com] or contact [7710006068] for more information.

Join All About Motors, Vashi, and be a part of a dynamic team delivering excellent car repair and modification services!

Job Type: Full-time

Pay: ?13,000.00 - ?16,000.00 per month

Schedule:

Morning shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Expected Start Date: 01/03/2025