Job Description

Key result AreaTo provide the best customer service at the branch and support other depts.Follow all policies and processes of Customer Care dept.Training of staff to give best customer services to all our Associates/ Customers.Following TAT for support queries.Branch Administration support, HR and AccountsBranch open at 10 am and ready for billing.Maintaining cleanliness and hygiene of the office.Follow attendence and leaves as per process and policy.Proper showcasing of products and branding.Updated notice board with all latest information.Follow branch expense process and policy.Support cost reduction principle in all aspects of Branch transactions and activities.Maintaing daily expenses register in the branch.Follow all HR and travel policies.Use official Email Id for all communication.Ensure availability of products at branch and follow up with the logistic team for stock out products. Follow branch SOP, FIFO and FEFO, so that minimum damages, expired stock out and nil pilferage of stocks occur. Physical counting of products which is sold on previous day, on every day basis and Cycle count of products on every monday, so that match with the physical and ERP Stocks.Billing , Courier process and Cash deposit are all followed as per SOP's laid down.Billing and ensure correct products given as per invoice without any shortage / excess by putting delivered stamp on Invoice with signature.Taking extra care on Saturday billing and document verification, so that associate should not face any difficulty in activating his ID. Ensure deposit of cash on dialy basis and should not keep more than 5K at branch.Ensure to sales close on Saturday only and should dispatch the weekly courier packet to activation on Monday.Maintaining all record files related to branch office.Filing & keep record of all documents.Updating all statutory documents on regular basis by follow up with the tax dept.Ensure that all statutory fees are paid on time to avoid, impose a penalty by the govt. dept.TOTAL

Job Type: Full-time

Pay: ?10,000.00 - ?13,500.00 per month

Schedule:

• Day shift

Work Location: In person

Application Deadline: 24/04/2024