Job Description

Primary Responsibilities:

• Submit monthly electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission.
• Track the status of electronic invoices from submission to acceptance.
• Resolve rejections until submission is successful and keep documentation of issues/resolution.
• Resolve residual balances by: appeal, working with timekeepers directly for details to submit for repayment; or write off, through the appropriate assigned personnel.
• Liaise between the firm's billing/collections team, billing attorneys, secretarial staff and clients regarding ebilling, as directed.
• Set-Up and maintain vendor sites for: new matters, new timekeepers, new and revised budgets and ongoing rates.
• Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients. Interact with various groups, to document and educate timekeepers to preclude future issues and expedite the acceptance of electronic invoices.
• Coordinate resubmission of invoices with billing team, billing attorneys, secretaries and client representatives. Ensuring corrective action is in place for future submissions.
• Assist in the preparation and maintenance of Ebilling manuals, reference guides, and educational tools that support the Ebilling operation.
• Assist with analyzing industry trends, proactively seeking ways to improve current process and maximizes efficiency with the group.
• Assist with special projects and ad-hoc requests as directed by management.
• Other Duties as they arise.

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Work Location: In person