Job Description

The Billing Executive Cum Patient Coordinator is responsible for managing billing processes during shifts, assisting patients with billing inquiries, and ensuring a smooth patient experience through effective coordination and communication.

• Billing Operations
• Accurately prepare, review, and process patient bills, invoices, and insurance claims.
• Maintain up-to-date records of patient charges, including consultations, treatments, and additional services.
• Ensure that all billing transactions are logged in the hospital's billing system in real time.
• Address billing discrepancies and ensure timely resolution.
• Patient Coordination
• Welcome and assist patients during check-ins and check-outs, providing information on hospital policies and services.
• Coordinate with the nursing, medical, and housekeeping staff to ensure smooth patient transfers, admissions, and discharges.
• Serve as a point of contact for patients' queries related to services, accommodations, and billing.
• Address and escalate any patient concerns to relevant departments for prompt resolution.
• Insurance and Payment Processing
• Process insurance claims and liaise with insurance providers to verify coverage and claims status.
• Guide patients and families through insurance documentation and payment processes.
• Handle cash, card, and digital payments with accuracy, ensuring all transactions are logged securely.
• Data Entry and Reporting
• Enter patient details and billing information into hospital records and management systems.
• Generate daily shift reports summarizing billing activities, patient complaints, and feedback.
• Ensure all records comply with hospital data privacy policies.
• Communication and Support
• Communicate effectively with other hospital departments (e.g., nursing, medical, housekeeping) to ensure high-quality patient care.
• Provide information to patients and families about available services and expected charges.
• Collaborate with night security and administrative staff to ensure hospital policies are upheld during night hours.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Work Location: In person

Expected Start Date: 15/11/2024