Billing Executive
Year Gurugram, Haryana, India
Job Description
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PROFILE - BILLING EXECUTIVE (Only Female Candidate) BPO Background is must. WE ARE SEEKING A METICULOUS AND DETAIL-ORIENTED BILLING SPECIALIST TO JOIN OUR TEAM. THE BILLING EXECUTIVE WILL BE RESPONSIBLE FOR ACCURATELY AND EFFICIENTLY PROCESSING BILLING TRANSACTIONS, ENSURING TIMELY INVOICING, AND RESOLVING ANY DISCREPANCIES THAT MAY ARISE. THE IDEAL CANDIDATE WILL POSSESS STRONG ANALYTICAL SKILLS, EXCELLENT ATTENTION TO DETAIL, AND A SOLID UNDERSTANDING OF BILLING PROCESSES. ROLES AND RESPONSIBILITIES 1. GENERATE AND DISTRIBUTE ACCURATE AND TIMELY INVOICES TO CUSTOMERS 2. EXCELLENT COMMUNICATIONS SKILLS 3. TAKE ALL BILLING CALLS 4. MAKE BOOKING ON PORTALS 5. SEND E-TICKETS EMAIL TO CUSTOMER 6. SEND WELCOME EMAIL TO ALL THE CUSTOMERS 7. CHARGE CREDIT CARD ON MERCHANT 8. SEND DOCU-SIGN TO SALES CUSTOMERS TO SIGN 9. CALL BACK TO THE CUSTOMERS AFTER DOCU-SIGN DONE AND E- TICKET SENT 10. FEEDBACK CALLS TO THE CUSTOMERS WHO HAS UPCOMING TRIP OR COMPLETED 11. FOLLOW UP WITH CHARGE BACK AND REFUND CUSTOMERS 12. ALWAYS CHECK FAKE CUSTOMERS BY MAIL/ NAME/ NAME ON CARD 13. IF CARD NAME DIFFERENT AND PASSENGER NAME DIFFERENT, DO NOT MAKE TICKET TALK TO CARD OWNER AND TAKE EMAIL AUTHORIZATION 14. WHO ARE TRAVELLING WITHIN 3 DAYS SEND TICKET TO FXL TEAM AND CHARGE COMPLETE TICKET FOR MERCHANT 15. AUTO TRAIN TICKETS ALWAYS ON PORTAL WITH GOOD MCO ( NO FXL ON AUTO TRAIN) Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb927,000.00 per month Schedule:
- Night shift
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD3308747
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear