PROFILE - BILLING EXECUTIVE (Only Female Candidate)BPO Background is must.WE ARE SEEKING A METICULOUS AND DETAIL-ORIENTED BILLING SPECIALIST TO JOIN OUR TEAM. THE BILLING EXECUTIVE WILL BE RESPONSIBLE FOR ACCURATELY AND EFFICIENTLY PROCESSING BILLING TRANSACTIONS, ENSURING TIMELY INVOICING, AND RESOLVING ANY DISCREPANCIES THAT MAY ARISE. THE IDEAL CANDIDATE WILL POSSESS STRONG ANALYTICAL SKILLS, EXCELLENT ATTENTION TO DETAIL, AND A SOLID UNDERSTANDING OF BILLING PROCESSES. ROLES AND RESPONSIBILITIES1. GENERATE AND DISTRIBUTE ACCURATE AND TIMELY INVOICES TO CUSTOMERS2. EXCELLENT COMMUNICATIONS SKILLS3. TAKE ALL BILLING CALLS4. MAKE BOOKING ON PORTALS5. SEND E-TICKETS EMAIL TO CUSTOMER6. SEND WELCOME EMAIL TO ALL THE CUSTOMERS7. CHARGE CREDIT CARD ON MERCHANT8. SEND DOCU-SIGN TO SALES CUSTOMERS TO SIGN9. CALL BACK TO THE CUSTOMERS AFTER DOCU-SIGN DONE AND E- TICKET SENT10. FEEDBACK CALLS TO THE CUSTOMERS WHO HAS UPCOMING TRIP OR COMPLETED11. FOLLOW UP WITH CHARGE BACK AND REFUND CUSTOMERS12. ALWAYS CHECK FAKE CUSTOMERS BY MAIL/ NAME/ NAME ON CARD13. IF CARD NAME DIFFERENT AND PASSENGER NAME DIFFERENT, DO NOT MAKE TICKET TALK TO CARD OWNER AND TAKE EMAIL AUTHORIZATION14. WHO ARE TRAVELLING WITHIN 3 DAYS SEND TICKET TO FXL TEAM AND CHARGE COMPLETE TICKET FOR MERCHANT15. AUTO TRAIN TICKETS ALWAYS ON PORTAL WITH GOOD MCO ( NO FXL ON AUTO TRAIN)Job Type: Full-timePay: \xe2\x82\xb915,000.00 - \xe2\x82\xb927,000.00 per monthSchedule:

• Night shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person