Job Description

Company: Reliable Analytical Laboratories Pvt Ltd

Location: Reliable House , Building No 125-139, Indian Corporation Complex, Mankoli , Bhiwandi

About Us: Reliable Analytical Laboratories Pvt Ltd an ISO:17025-2005 accredited , commercial testing lab with world's most sophisticated instruments installed in it's premises , spread over 1 Lac sq.ft. , is one of the 'TOP' leading laboratory engaged in Analysis , Survey & Inspection , Calibration & Training activities. Ministry of Food Processing Industry conducted survey of 372 laboratories in the country & we are placed amongst TOP TEN food testing laboratories.

Job Title: Accounts Assistant

: As an Accounts Assistant, you will play a key role in supporting the finance department with various accounting tasks and responsibilities. The ideal candidate will have a strong understanding of accounting principles and practices, excellent organizational skills, and the ability to work effectively in a fast-paced environment. This position offers the opportunity for growth and advancement within the company.

Responsibilities: Assist with accounts payable and accounts receivable functions Process invoices, expense reports, and other financial documents ,Reconcile bank statements and accounts on a regular basis Prepare and maintain financial records and reports Assist with month-end and year-end closing activities Assist in the preparation of financial statements and budgets Respond to vendor and customer inquiries in a timely and professional manner Support the finance team with ad-hoc projects and tasks as needed

Requirements: Bachelor's degree in Accounting, Finance, or related field preferred Previous experience in accounting or finance is a plus Proficiency in MS Office, particularly Excel, and accounting software Strong attention to detail and accuracy Excellent organizational and time management skills Ability to work independently and as part of a team Strong communication and interpersonal skills Willingness to learn and take on new challenges

Job Title : Customer Care Executive

: We are seeking a dynamic and empathetic Customer Care Executive to join our team. The ideal candidate will be responsible for providing outstanding customer service, resolving inquiries and issues, and ensuring customer satisfaction. The Customer Care Executive will interact with customers via phone, email, and chat to address their needs, answer questions, and provide assistance in a professional and timely manner.

Responsibilities: Respond promptly to customer inquiries via phone, email, and chat Provide accurate information about products, services, and company policies Resolve customer complaints or issues with empathy and professionalism Escalate complex or unresolved issues to appropriate departments for resolution Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their concerns are addressed and resolved satisfactorily Identify opportunities for process improvement and customer service enhancements Collaborate with other team members to ensure a seamless and positive customer experience

Requirements: Bachelor's degree in any stream. Previous experience in customer service or a related field Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to remain calm and composed under pressure Proficiency in MS Office and customer service software Ability to multitask and prioritize in a fast-paced environment Willingness to work flexible hours, including evenings and weekends as needed

?Job Title: Billing Executive

: We are seeking a detail-oriented and proactive Billing Executive to join our finance team. The ideal candidate will be responsible for managing the billing process, ensuring accuracy, timeliness, and compliance with company policies. The Billing Executive will collaborate closely with various departments to resolve billing discrepancies, communicate with clients regarding payment issues, and implement efficient billing procedures.

Responsibilities: Generate and send accurate invoices to clients Monitor billing processes to ensure timely payments and compliance with company policies Investigate and resolve billing discrepancies or issues Collaborate with sales, customer service, and finance teams to address client inquiries or concerns Analyze billing data and trends to identify areas for improvement and efficiency Assist in developing and implementing billing procedures and policies Prepare reports on billing activities and metrics for management review

Requirements: Bachelor's degree in Accounting, Finance, Business Administration, or related field Proven experience in billing, accounts receivable, or related financial roles Strong understanding of billing principles, practices, and procedures Excellent attention to detail and accuracy Proficiency in MS Office, particularly Excel and accounting software Strong communication and interpersonal skills Ability to multitask, prioritize, and manage time effectively Knowledge of regulatory requirements and compliance related to billing processes is a plus

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off

Schedule:

• Day shift
• Morning shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person