Responsibilities and Duties
• Prepare weekly/ monthly invoicing reports of customers and ensure accuracy.Billing spreadsheets, identify month to month variances.
• Interpret and clearly understand sales orders and contracts.
• Prepare and send out invoices weekly/ monthly.
• Document detailed billing notes in customer records.
• Verify discrepancies and resolve customer billing issues.
• Respond timely to incoming emails and requests
• Follow up on pending and/ or late billing issues.
• Assist Accounting Department in Miscellaneous projects as needed.
• Monitoring accounts to identify overdue payments
• Contacting customers and informing them of their overdue bills.
• Liasoning with the Sales team for any billing related queries.
• Escalating irregular cases to the supervisor and seeking help in closing them.
• Stay up-to-date with new products/features/services and new pricing/payment plans
Requirements
• logical thinking and problem solving skills
• Excellent verbal and written communication skills
• Possess high integrity and strong business ethics.
• Attention to detail
• knowledge of billing procedures
• Knowledge of various collection techniques
UG:Any Graduate - Any Specialization
PG:MBA/PGDM - Finance, Any Postgraduate - Any Specialization
Job Type: Full-time
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