Job Description

HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.



HealthRecon was certified a Great Workplace by Great Place to Work Sri Lanka for five consecutive years and was adjudged one of the 40 Best Workplaces in Sri Lanka in 2021. HealthRecon is also a Signatory Participant of the United Nations Global Compact.



We are looking for team members with RCM experience - specifically in the area of Pediatrician / Child Clinic experience - Physician. Please review the criteria and other information listed below thoroughly prior to applying and pay specific attention to the work week, shift details and other features of the job. Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.


Job Vacancy:

Billing Associate Pediatrician / Child Clinic Experience - Physician


Work Week:

Monday to Friday


Shift Window:

8:00 AM - 5:00 PM IST (Day Shift)


Other Features:

Full-time

US calendar applicable


Key Responsibilities:


• Production to be carried out efficiently according to the daily production targets specified by management.
• Update the allocated batches in the charge tracker accurately.
• Download/ verify correspondences related to billing.
• Ensure to fix and refile unbilled, and rejections to the carrier on timely manner.
• Enter the charge entries or demo entries according to the given TAT.
• Perform daily/weekly scanned and electronic charge reconciliation of respective clients.
• Ensure QA reports are reviewed, fixed, and responded back to the QA teams within 24 hours.
• Ensure to responded back to all internal e-mails within the shift time.
• Enforce company regulatory standards to ensure the area of responsibility is in compliance with HIPPA and ISO standards.
• Daily and Weekly assigned reports to be shared within the given timelines.
• Ensure to update SOPs in a timely manner and according to the required level.
• Conduct random QA on a percentage decided by the management.
• Perform QA daily if allocated and ensure to share QA reports with the relevant personnel.
• Ensure QA batch transmission is done on a daily basis.
• Production quality to be maintained at 98% accuracy or greater.
• Share Daily and Weekly assigned reports within given timelines.
• Maintain 100% accuracy in updating the productivity tracker.
• Conduct training to newcomers on the job specific functions.




Qualifications/Criteria:


• Bachelor's degree in Finance, Healthcare, Business, or related field.
• Minimum 3 years of RCM billing experience with at least 2 years of Physician Medical Billing experience.
• Experience in Pediatric/ Child Clinic will be an added advantage.
• Detailed knowledge and expertise across the entire patient revenue cycle continuum.
• Passion for solving problems.
• Ability to work with MS Office package.
• Good written and verbal communication skills.
• Ability to work under pressure.