Job Description

• Client Billing :
• Generate invoices accurately and in a timely manner based on attendance received from area officers. Follow and obey billing cycles.
• Ensure that all billable services are properly documented and billed according to the agreed-upon terms and conditions.
• Make ensure that invoices are received by the clients by acknowledgement.
• Record Keeping :
• Maintain comprehensive records of all billing transactions, including invoices, payments, and adjustments.
• Keep track of client billing information, and payment schedules to ensure accuracy and compliance.
• Billing Systems Management :
• Utilize billing software or systems to streamline the billing process and maintain accurate records.
• Troubleshoot any issues with billing systems and ensure they are functioning properly to facilitate smooth billing operations.
• Maintain PO received from the clients and refer at the time of billing.
• Client Communication :
• Communicate with clients regarding billing inquiries, discrepancies, and payment reminders.
• Address client concerns or questions regarding invoices, payment terms, and billing processes in a professional manner.
• Revenue Reconciliation :
• Reconcile billing records with financial statements to ensure accuracy and identify any discrepancies.
• Collaborate with the finance department to resolve any discrepancies and maintain the integrity of financial data.
• Reporting :
• Prepare regular reports on billing activities, including revenue projections, outstanding balances, and aging accounts receivable.
• Send E-mail reminder of outstanding to clients & area officers. Take follow-up on over dues outstanding from area officers.
• Provide insights and analysis on billing trends, client payment behaviours, and revenue performance to support decision-making.
• If the attendance is not received on time than report to VP Operations.
• Compliance :
• Ensure compliance documents to be attached with invoices raised on the clients.
• Forward deficiency in compliance documents with the concern department.
• Team Collaboration :
• Collaborate with cross-functional teams such as sales, operations, and finance to ensure alignment on billing processes and resolve issues effectively.
• Provide support and assistance to colleagues as needed to achieve departmental goals and objectives.
• Process Improvement :
• Identify opportunities for process improvements in billing operations to enhance efficiency, accuracy, and customer satisfaction.
• Implement best practices and recommend changes to billing procedures or systems to optimize workflows and reduce errors.
• Customer Service :
• Provide excellent customer service to clients regarding billing inquiries, disputes, or requests for adjustments.
• Build and maintain positive relationships with clients by addressing their billing-related concerns promptly and professionally.

Job Type: Full-time

Pay: From ?25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• Billing: 2 years (Preferred)

Work Location: In person