Job Description

1. JOB DETAILS:

Position Title: Bike Mechanic

Reports to: RE M Maintenance

2. JOB PURPOSE:

This position is responsible for performing duties to Bike and E-Bike Maintenance, PMS, troubleshoot, repair and maintain the delivery equipment in well condition in order to support the business.

4. KEY ACCOUNTABILITIES:

Description Performance Indicators Maintenance Operation-

? Responding to breakdowns

? Diagnosing faults

? Repairing Bike and E-Bike

? Performing the Preventive Maintenance of Bikes

? Resolving the complaint for Each Restaurants

? Respond quickly in the case of Emergency events

? Perform other Maintenance duties as per requirement

? Attending the Complaint Help Desk

Service Efficiency

? Achieving average resolution time. i.e. 48 Hrs.

? Achieving Preventive Maintenance schedule compliances i.e. 95% Governance

? 100% PM check sheet updation. Customer Complaint Handling Process Ensuring 100% Complaint Closure within TAT

? Complaint in a store less than twice per month

? Critical complaints should be less than twice per quarter Safety Incidents

? Ensure safety at work area

? 100 % GAP mitigation of all cross functional safety audits Zero bypass Drive A Performance Oriented Culture

? Discipline and no behaviour issue

? Nil unauthorised absenteeism Self-Development 1- System proficiency 2 - Training on new equipment 3- Able to work independently

5. COMMUNICATIONS & WORKING RELATIONSHIPS: Internal:

? Operation/Project/Training

? Middle Management/Jr. Management External:

? Vendors

? Weight & Measures and Electricity

6. QUALIFICATIONS, EXPERIENCE, & SKILLS:

? Qualification - 10+ 2, ITI- Motor Mechanic or Diploma in Mechanical

? Experience - 0-4 years' experience in the specialise in Motor Workshops

Call us at 95603 46683

Job Types: Full-time, Permanent

Pay: ?18,373.77 - ?22,421.84 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Joining bonus Performance bonus Quarterly bonus Yearly bonus
Work Location: In person