Job Description

Please find the below JD for KAM_Mid Market. Job Title : Account ManagerJob Level : ManagerFunction : Sales Reporting to : Business ManagerPurpose of the Job :Responsible for end-to-end telecom & connectivity needs of a set of 50-60 accounts in the Mid-Market/Corporate segment within a defined geography. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.Deliverables :- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs.- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue.- Augment solution selling, and drive new product penetration in emerging markets - Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc.) to ensure business target achievements and meeting customer expectations on service delivery.- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control Major Challenges :- To work in alignment with processes on Data and Voice- To work on retention of existing revenue as well and grow new products- Account Penetration & Product PenetrationDemonstrate (Key competencies) :- Understanding of technology - Customer Service Orientation - Key Account Planning & Management- Executive Presence - ability to handle CXO discussions- Commercial Acumen - Ability to devise creative ideas to attract the target customer\'s attention - Regular Follow -upEducational Level : - MBA or equivalent PreferredWorking Experience Preferred: - 4+ years of B2B Sales Experience in Telecom/Technology domain (ref:updazz.com)

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