Job Description

Company Overview

Here at UKG, our purpose is people\xe2\x84\xa2. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people \xe2\x80\x93 both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

Description & Qualifications

Description Job Summary: In this position, you will be responsible for providing operational support of the entire employee benefits life cycle. The position will include oversight of many key operational tasks that are part of the overall UMS Benefit Services lifecycle. Must have a proven track record of being able to work effectively in a task-oriented environment with a high attention to detail and quality of work output.
Primary/Essential Duties and Key Responsibilities:

• Process the following items for multiple customers in a timely manner with a high level of customer service and quality: Life events, new hires, haste enrollments, Evidence of Insurability (EOI) forms, dependent eligibility verification, work status events, appeals, HSA administration, and payroll adjustments
• Complete customer data audits based on pre-defined Standard Operating Procedures (SOPs)
• Drive to specialize in certain tasks
• Ability to successfully track time spent on tasks/activities and follow departmental protocols
• Identify process improvement opportunities based on current workflows in the department and communicate with leadership

Qualifications Required Qualifications:

• Commitment to excellence and high standards; demonstrates the ability to hold self and others accountable for delivered work
• Self-starter who is motivated to succeed
• Confident and professional communicator
• Ability to work collaboratively with Peers
• Strong and professional communication skills, both oral and written
• Strong organizational skills
• Ability to manage many priorities effectively
• Ability to follow operational standard procedures effectively and efficiently
• Versatility, flexibility, and a willingness to work within constantly changing priorities with high enthusiasm, drive and passion
• Ability to work independently and/or as a team
• Acute attention to detail
• Proficient using the Microsoft Suite of software
• Excellent judgment with the ability to make timely and sound decisions

(Experience, Education, Certification, License and Training)

• Bachelor\xe2\x80\x99s degree (B.Com./B.Sc./B.A.) or equivalent
• Experience with Benefit Administration Software and/or other HCM Benefits Administration technology solutions is preferred

EEO Statement

Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.