Job Title: Beauty Adviser
Position Type: Full-time
Job Summary: The Beauty Adviser is responsible for providing personalized beauty advice and exceptional customer service, guiding clients through product selection and ensuring a positive shopping experience. The role involves product demonstrations, sales, and building strong customer relationships to promote brand loyalty.
Key Responsibilities:
• Customer Service:
• Provide expert beauty advice on skincare, makeup, fragrances, and other beauty products.
• Assist customers in finding products tailored to their individual needs and preferences.
• Demonstrate product usage and benefits, offering personalized recommendations based on customer needs.
• Sales and Product Promotion:
• Achieve individual sales targets and contribute to the store's overall sales goals.
• Promote new and existing products through effective storytelling and demonstrations.
• Encourage customer loyalty through follow-up and product education.
• Product Knowledge:
• Stay up-to-date with the latest beauty trends, products, and innovations.
• Continuously learn about new product lines, ingredients, and application techniques to provide accurate advice.
• Maintain a strong understanding of the company's product range to confidently answer customer inquiries.
• Merchandising and Store Maintenance:
• Ensure that the beauty counter and displays are well-maintained, clean, and stocked with products.
• Assist with product restocking and inventory management as needed.
• Ensure that products are displayed in an aesthetically pleasing and organized manner.
• Customer Relationship Management:
• Build and maintain relationships with clients to encourage repeat business.
• Offer beauty consultations and product trials to enhance the customer experience.
• Maintain an active client book and follow up with personalized offers or promotions.
• Administrative Tasks:
• Process transactions and manage customer purchases accurately.
• Assist with tracking and reporting sales and customer preferences.
• Manage returns, exchanges, and customer complaints with professionalism and care.
Qualifications:
• Education: High School diploma or equivalent (preferred); a background in cosmetology or beauty-related courses is a plus.
• Experience: Previous experience in a retail or customer service role, preferably within the beauty industry.
• Skills:
• Strong knowledge of beauty products and trends.
• Excellent communication and interpersonal skills.
• Sales-driven with the ability to meet or exceed targets.
• Ability to work independently and as part of a team.
• Passionate about beauty and helping others feel confident.
Personal Attributes:
• Friendly, approachable, and professional demeanor.
• Self-motivated with a proactive approach to customer service and sales.
• Adaptable to changing environments and flexible in meeting customer needs.
Benefits:
• Competitive salary and commission structure.
• Employee discounts on products.
• Training and development opportunities.
• [Additional benefits, such as health insurance, PTO, etc.]
hr kirti-76691 02884
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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