The BBA trainer will be responsible for leading Pan India training initiatives for the BBA Channel
Manage learning and development objectives of the BBA businesses
Collaborate with the internal stakeholders for a thorough Training Need Analysis (TNA) to design and curation of effective, technology-enabled learning solutions and content
Enable continuous learning across the talent lifecycle through the interplay of live and digital learning
Ensure excellent participant learning experience through delivery and seek feedback and measure business impact regularly to determine training effectiveness
Build and maintain monthly training calendars, training records, attendance and manage the administrative requirements of the training program.
Perform administrative tasks such as scheduling classes, setting up of systems/equipment and coordinate with the learners for enrolments in the batches
Conduct training programs with the goal of improvements in sales metrics such as productivity, SOP achievement in lines with customer centricity
Ensure right solution providing behaviour, ethics and practices are embedded through the training imparted in with the business goals, standards and regulations
Regular updates to the business in terms of feedbacks received from the training sessions including competition benchmarking, managing rejections
Ensure 100% completion of Job Ready parameters (LMS Course Tracking, Induction Attendance, Induction Assessments) and share weekly updates with the business Travel to field and other business locations as required Ensure on-going skilling of trainers for effective delivery
Experience:- Min 4-5 years of experience in Business Banking background with a good understanding of Sales. Skills to be proficient in:-
Good stakeholder management, influencing skills.
Should have good English speaking skills (mandatory)
Good analytical skills and a do what it takes to get job done attitude
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