Job Description

Key Account ManagerJob responsibilities:- To manage multiple corporate/local accounts and provide solutions based on customer needs.- Scouting and onboarding of real estate clients for home loans/mortgage servicing alliance.- Achieve desired sales targets by managing key accounts thorough an understanding of customer needs and requirements.- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.- Ensure effective management of resources and fulfillment of loan requirements for clients in a timely manner.- Serve as the link of communication between key customers and internal teams.- Resolve any customer issues and problems and deal with complaints to maintain trust.- Play an integral part in generating new sales that will turn into long-lasting relationships.- Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.Candidate profile:Must-Have:- Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.- Ability in problem-solving.- Should have excellent knowledge of MS Office.- Understanding the mortgage industry or previous experience with banks or NBFCs is preferred.- Prior experience in real estate sales/management will be a plus- Masters\'s degree in management.Desired Skills/ Competencies:- Ability to think out of the box to visualize business trends.- Leadership Skills; Strong leadership and people skills; decisive and can initiate action.- In terms of personality, he/she must possess high energy levels, be passionate about his/her role and carry a positive attitude.- Result Orientation; strong \'can do\' and \'will do\' attitude.- Collaborative; Should be a relationship builder who demonstrates teamwork.- Should have impeccable integrity and high personal ethics.- Decision-making; Possess decision-making abilities to achieve the organization\'s objectives.- Strong negotiation skills with the objective of creating solutions that maximize value for all key stakeholders. (ref:updazz.com)

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