Barista/shift Supervisor
Year Shiliguri, West Bengal, India
Job Description
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As a Barista/Cashier at [Cafe Name], you will be responsible for providing exceptional customer service, preparing and serving a variety of beverages, and processing customer transactions accurately. You will play a key role in creating a welcoming atmosphere for our guests and ensuring their satisfaction. Responsibilities:
- Customer Service:
- Greet customers warmly as they enter the cafe.
- Assist customers in making beverage selections and provide recommendations based on their preferences.
- Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
- Ensure customer satisfaction by addressing any issues promptly and effectively.
- Beverage Preparation:
- Prepare and serve a variety of hot and cold beverages, including coffee, tea, espresso drinks, smoothies, and specialty drinks, according to established recipes and quality standards.
- Operate espresso machines, coffee grinders, and other beverage equipment with proficiency.
- Ensure consistency in beverage presentation and taste.
- Cashier Duties:
- Process customer orders accurately and efficiently using the POS (Point of Sale) system.
- Accept payment by cash, credit card, or other forms of payment and provide change to customers as needed.
- Maintain accurate cash drawer and reconcile transactions at the end of each shift.
- Upsell cafe products and promotions to increase sales revenue.
- Maintaining Cleanliness and Organization:
- Keep the cafe clean and organized at all times, including the beverage preparation area, dining area, and restroom facilities.
- Clean and sanitize equipment, utensils, and workstations regularly.
- Restock inventory and replenish supplies as needed.
- Team Collaboration:
- Work collaboratively with other cafe staff members, including baristas, kitchen staff, and managers, to ensure smooth operations and excellent customer service.
- Communicate effectively with team members to coordinate tasks and prioritize workload.
- Previous experience as a barista, cashier, or in a customer service role preferred.
- Knowledge of coffee and beverage preparation techniques is an asset.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong attention to detail and accuracy.
- Flexibility to work various shifts, including weekends and holidays.
- Food handler\'s certification (or willingness to obtain upon hiring).
- Competitive pay rates
- Opportunities for advancement and professional development
- Employee discounts on cafe products
- Positive and supportive work environment
- Day shift
- Evening shift
- Night shift
- Weekend availability
- total work: 1 year (Required)
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Job Detail
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Job IdJD3314295
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShiliguri, West Bengal, India
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EducationNot mentioned
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ExperienceYear