Key Responsibilities
• Coffee Preparation :
• Prepare and serve high-quality coffee, espresso-based drinks, teas, and other beverages to the cafe's standards.
• Operate and maintain espresso machines, grinders, and other coffee-making equipment.
• Ensure consistency in taste and presentation of all drinks.
• Customer Service :
• Greet customers, take orders, and provide friendly and attentive service.
• Answer questions about menu items and provide recommendations based on customer preferences.
• Handle customer complaints and resolve issues promptly, ensuring customer satisfaction.
• Food Preparation :
• Assist with the preparation of light meals and snacks, such as sandwiches, salads, and pastries.
• Ensure food safety standards are followed during food handling and preparation.
• Stock and display food items in an appealing manner.
• Point of Sale Operations :
• Process customer orders through the POS system accurately.
• Handle cash, card payments, and provide correct change.
• Balance the cash register at the end of the shift and report discrepancies if any.
• Cleaning and Maintenance :
• Ensure that the cafe and all equipment are clean and well-maintained at all times.
• Clear tables, wash dishes, and restock items as necessary.
• Adhere to health and safety regulations, including food hygiene standards.
• Inventory Management :
• Assist with monitoring stock levels of coffee beans, food items, and other supplies.
• Notify management when items are running low and help with ordering stock.
• Team Collaboration :
• Work closely with other team members to ensure smooth operation during busy periods.
• Communicate effectively with the kitchen staff and management to fulfill customer orders.
Job Type: Full-time
Pay: ?16,000.00 - ?18,000.00 per month
Experience:
• total work: 2 years (Preferred)
Work Location: In person
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