Job Description

Key Responsibilities:Coffee and Beverage Preparation:

• Prepare and serve a wide variety of coffee-based beverages, such as espresso, cappuccino, latte, americano, and specialty drinks.
• Brew coffee and tea, maintaining consistency in flavor and quality.
• Operate espresso machines, grinders, blenders, and other caf equipment.
• Ensure beverages are prepared to order, following recipes, and ensuring correct temperatures and presentations.

Customer Service:

• Greet customers warmly, take drink orders, and provide recommendations based on customer preferences.
• Interact with customers in a friendly and efficient manner, ensuring a positive caf experience.
• Address customer concerns or complaints politely and professionally, ensuring satisfaction.
• Upsell additional products such as pastries, snacks, and seasonal items when appropriate.

Cash Handling:

• Take orders and process payments using the cash register or point of sale (POS) system.
• Handle cash, credit/debit card transactions, and ensure proper cash handling procedures.
• Maintain accurate order records and receipts for customers.

Barista Station Maintenance:

• Keep the coffee station, equipment, and seating areas clean, organized, and well-stocked.
• Regularly clean espresso machines, grinders, milk frothers, and other coffee-making equipment to ensure hygiene and functionality.
• Refill and organize the supply of coffee beans, syrups, milk, and other ingredients.

Inventory Management:

• Assist with monitoring stock levels of coffee beans, milk, syrups, pastries, and other supplies.
• Notify the supervisor or manager when stock levels are low or when items need to be reordered.
• Ensure the proper rotation of inventory to avoid waste or spoilage.

Quality Control:

• Ensure all coffee drinks are of the highest quality in terms of flavor, consistency, and presentation.
• Maintain the cleanliness of the coffee equipment to avoid contamination or machine malfunctions.
• Monitor the freshness of ingredients (such as milk and coffee beans) and ensure they are used within their best before dates.

Team Collaboration:

• Work closely with other team members, including servers, cooks, and managers, to ensure smooth operations and timely service.
• Support other areas of the caf as needed, especially during busy periods.
• Assist in training and mentoring new baristas or staff members.

Health & Safety Compliance:

• Follow food safety and hygiene protocols to maintain a safe and clean environment.
• Ensure that all equipment and utensils are regularly cleaned and sanitized according to caf health regulations.
• Wear proper uniform and adhere to hygiene standards.

Maintain a Positive Environment:

• Create a welcoming and pleasant atmosphere for customers through friendly interactions and attention to detail.
• Stay positive and energetic, especially during busy or high-pressure times.
• Help maintain a clean and organized caf environment, including restocking and clearing tables as needed.

If interested please shareme your updated resume on below details
Number :- 9833142611
Mail id:- Muskan@zodiachrc.com

Zodiac HR Consultants