Banquet Manager
Year Nashik, Maharashtra, India
Job Description
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Profile IntroductionWe are seeking an energetic and well-organized Banquet Manager to provide our customers with a firstclass banquet experience. As a banquet manager, you will liaise with the banquet sales director and the head chef to meet customer expectations. Your duties will include controlling the cost and quality of services, preparing the venue, and coordinating the service of meals. To be successful as a banquet manager, you should exhibit extensive experience in managing banquets and delivering services within budget. Outstanding Banquet Managers ensure that customers receive a level of service that exceeds expectations.Key Responsibilities
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- Establish and improve the reputation of the ABH Developers by offering a very personalized style of service as per the ABH Developer's Banquet standard operating procedures.
- Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
- Answer phone, direct to appropriate person and / or take messages.
- Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
- Promptly respond to all inquiries.
- Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
- Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well being.
- Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
- Prepare signage and menu items for all banquet events function.
- Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
- Sending Banquet event proposals to the guests and being in timely contact with them.
- Call customers to remind before for cut-off dates.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Ensure prompt responses for all enquiry through telephone, fax and emails.
- Ensure that all the administrative documents are prepared for the hotel sales team.
- Act as a liaison between all related hotel departments and host of the function.
- Ensure orders and requisitions for the Catering and Banquet departments are completed.
- Responsible to attend periodic sales meetings and circulate minutes of the meetings and regular follow up's.
- Respond and act upon any special requirement which function host had requested.
- Maintaining the entire sales correspondence data base.
- Maintain departmental reports and procedures.
- Maintain all client information and folders.
- Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.
- Updating DSR (Daily sales Report) and revenue projection on a daily bases.
- Update Catering and Banquets calendar on the Sales and Catering software.
- Perform all duties as deemed necessary for the success of the department.
- Any Graduate
- Min. 5 Years experience as Banquet Manager or relevant experience \xef\x82\xb7 Must possess excellent customer care and interpersonal skills.
- Excellent communication skills necessary.
- Proficient in Microsoft Office applications.
- Experience in Property Management Software's, Delphi Sales and Catering, Opera Sales and Catering an added advantage.
- Must be courteous, polite and well-spoken \xef\x82\xb7 Must possess good team spirit.
- Should have a passion for providing the highest standards of service to the guests.
- Helpful and approachable to the guest and having the ability to promote events facilities and maximize sales opportunities at all times.
- Health insurance
- Provident Fund
- Day shift
- Performance bonus
- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- total work: 5 years (Preferred)
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- Health insurance
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Job Detail
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Job IdJD3034934
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNashik, Maharashtra, India
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EducationNot mentioned
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ExperienceYear