Job Description

Job description

Role & responsibilities

1. Respond promptly to customer inquiries via phone, email, or face-to-face meetings.

2. Provide information about products, services, or policies.

3. Handle and resolve customer complaints or escalate issues to higher management if necessary.

4. Regularly follow up with customers to ensure satisfaction.

5. Anticipate customer needs and proactively offer solutions.

6. Recommend additional products or services based on customer needs.

7. Maintain accurate and up-to-date customer records in CRM systems.

8. Track customer interactions, sales, and follow-ups for future reference.

Job Type: Full-time

Pay: ?13,000.00 - ?20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift

Experience:

• Banking: 1 year (Required)

Work Location: In person

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Job Detail

  • Job Id
    JD3475827
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year