Job Description

Back office

We are hiring ASE (Application support Engineer) for our banking client who will handle all the queries raised by application/system users i.e. bank's employees.
kindly check the JD below for requirements

Salary range: 15000 to 20000

Years of Experience : 6months to 2 years as a Application Support Engineer (English communication must)

Notice: Immediately Joiner (only ready to join profile will be scheduled for the interview)

Candidate Location : Thane

Education : BE IT, BSc in IT/BCA/CS

Job and interview Location:

, Wagle Estate, Thane.

Job Role:

Production support of the software applications.

Understanding of various software/webs applications.

Providing support through multiple channels like emails, WhatsApp, phone call

Co-ordination with internal and external stake holders for issue resolution.

Preparing excel report on daily basis and reporting senior manager.

Job Requirement

Working knowledge of banking applications will be preferred.

Good Verbal & Written Communication skills of English

Should possess knowledge on MS-Excel .

Should be graduate and above (IT software first preference).

Readiness to work 6 days in a week.

Ability to guide users on usage of system.

Readiness to work 6 days in a week

Shift Timing: Dayshift only.

Communication: English Communication is mandory

Expected Start Date: 19/02/2024

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Application Question(s):

• Notice Period

Experience:

• Microsoft Excel: 1 year (Preferred)
• Backoffice: 1 year (Preferred)

Work Location: In person