Job Description

When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of over $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to make meaningful contributions to the world.

Location/Division Specific Information
This position within Corporate Infrastructure and Security will be based in Costa Rica.


Discover Impactful Work:
Data Protection is vital at Thermo Fisher Scientific, ensuring that our business-critical data is available and safeguarded from data loss and corruption. You will help define our strategy, maintain the tools, and work with business partners to ensure data protection is secure and efficient for critical systems and processes.


How will you make an impact?• Perform the installation, configuration, maintenance, and documentation for various backup technologies in a multi-site, multi-vendor backup environment.
• Participate in disaster and recovery testing to ensure applications and databases can be recovered from backups.
• Participate in and provide on-call support within a "follow the sun" model and in a rotation during weekends.
• Partner with customers to communicate the outage's root cause, duration, and recommendations or steps to resolve issues.
• Resolve incidents, problems, and tasks per set guidelines to meet operational agreements.
• Implement change requests and meet project objectives within defined guidelines.
• Document processes and maintain a knowledge base for Data Protection.


Keys to Success: Education • A minimum of 2 years of higher education, Associate's or Bachelor's degree in Computer Science, Information Technology, or related field of study.

Experience or Knowledge with: • Minimum of 3 years of work experience in data protection/backups.
• Knowledge of data protection hardware/software (e.g., Veeam, Avamar, Data Domain, Druva).
• Experience with Hypervisors, Windows & Linux operating systems, and Cloud Infrastructure.
• IT processes and standard backup, recovery, and disaster recovery methodologies.
• Experience in highly regulated environments is a plus.
• Strong analytical and problem-solving skills, with the ability to work independently or as part of a team.
• Superb communication and documentation skills.

Benefits
We offer competitive remuneration, annual incentive plan bonuses, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.


Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.


Apply today!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255•. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.