Job Description

Job Summary: The Backend Billing, Logistics & Filing Executive is responsible for managing and optimizing the backend operations related to billing, logistics, and document filing. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. The ideal candidate will ensure smooth billing processes, effective logistics management, and accurate recordkeeping.

Key Responsibilities:

Billing Management: Prepare and issue accurate invoices to customers in a timely manner.

Verify and enter billing data into the system accurately.

Address billing discrepancies and resolve any related issues.

Logistics Coordination: Coordinate with suppliers, vendors, and logistics partners to ensure timely delivery of goods and services.

Monitor and manage inventory levels, placing orders as needed.

Track shipments, manage transportation schedules, and handle any logistical issues that arise.

Maintain accurate records of all logistics activities and transactions.

Filing and Documentation: Maintain comprehensive and organized filing systems for all documents, both physical and digital.

Ensure all documents are accurately labeled, stored, and easily retrievable. Regularly update and archive files as necessary.

Ensure compliance with company policies and regulatory requirements for document retention.

Customer Support:

Respond to customer inquiries related to billing and logistics.

Provide accurate and timely information to customers and resolve any issues.

Maintain a professional and courteous demeanor in all customer interactions.

Collaboration and Communication:

Communicate effectively with internal teams and external partners to resolve issues and improve processes.

Participate in regular team meetings and contribute to process improvement initiatives.

Reporting and Analysis:

Generate regular reports on billing, logistics, and filing activities.

Analyse data to identify trends, discrepancies, and areas for improvement.

Provide insights and recommendations based on analysis.

Qualifications: Higher Scondary/Bachelor's degree in Business Administration, Finance, Logistics, or a related field.

Proven experience in billing, logistics, or a similar backend operations role.

Proficiency in billing software (TALLY), logistics management tools, and MS Office (especially Excel).

Strong attention to detail and accuracy.

Excellent organizational and multitasking abilities.

Effective communication and interpersonal skills.

Ability to work independently and manage time effectively.

Knowledge of accounting principles and logistics management is a plus.

Skills and Competencies:

Strong analytical and problem-solving skills.

Ability to handle sensitive information with confidentiality. Customer-oriented with a focus on providing excellent service.

Job Type: Full-time

Pay: ?18,000.00 - ?22,000.00 per month

Schedule:

• Day shift

Experience:

• back office Operations: 3 years (Required)

Work Location: In person