Job Description

Company Overview: Redsoft Agency And Services is a leading IT company dedicated to providing top-notch products and services to our clients. We are looking for a dedicated and detail-oriented Back Office & Order Monitoring Executive to join our dynamic team.

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As a Back Office & Order Monitoring Executive, you will play a crucial role in ensuring the smooth operation of our order processing and monitoring functions. This position requires flexibility to work 3 day shifts and 2 night shifts per week to coordinate with our global teams and manage orders efficiently.

Key Responsibilities:

• Perform back office tasks including data entry, record maintenance, and document management.
• Monitor and manage customer orders to ensure timely processing and delivery.
• Communicate with clients and internal teams to resolve any order-related issues.
• Maintain accurate records of orders and transactions.
• Generate reports on order status and performance metrics.
• Collaborate with other departments to ensure seamless operations.
• Identify and escalate any discrepancies or issues promptly.

Requirements:

• Proven experience in back office operations or order monitoring roles.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work 3 day shifts and 2 night shifts per week.
• Proficiency in MS Office (Excel, Word, Outlook).
• Ability to multitask and work under pressure.
• Knowledge of order processing software is a plus.

Benefits:

• Salary on time
• Opportunities for career growth and development
• Friendly and supportive work environment

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Work Location: In person

Expected Start Date: 20/08/2024