Job Description

Job Title: Back Office Executive

Reports to: Operations Manager/Team Leader

Job Summary:

The Back Office Executive will provide administrative support to the organization by managing day-to-day operations, handling customer inquiries, and performing various back-office tasks.

Key Responsibilities:

1. Data Entry and Management: Accurately enter data into the system, maintain records, and ensure data integrity.

2. Customer Service: Respond to customer inquiries via phone, email, or chat, resolving issues promptly and professionally.

3. Document Management: Manage and maintain electronic and physical files, ensuring compliance with organizational policies.

4. Operational Support: Provide administrative support to the operations team, including tasks such as scheduling, reporting, and tracking.

5. Communication: Liaise with internal teams, such as sales, marketing, and logistics, to ensure smooth operations.

6. Process Improvement: Identify areas for process improvement and suggest changes to increase efficiency.

7. Reporting and Analytics: Generate reports and analyze data to provide insights on operational performance.

8. Compliance: Ensure adherence to organizational policies, procedures, and regulatory requirements.

Skills and Qualifications:

1. Education: Bachelor's degree in , B.A/B.TECH or a related field.

2. Experience: 1-3 years of experience in a back-office or administrative role.

3. Communication: Excellent written and verbal communication skills.

4. Organizational: Strong organizational and time management skills.

5. Technical: Proficiency in Microsoft Office, particularly Excel, and experience with database management systems.

6. Analytical: Basic analytical and problem-solving skills.

Work Environment:

1. Work Schedule: Standard office hours (10:00 AM - 6:30 PM) with occasional overtime.

2. Work Location:( MANSAROVAR JAIPUR ), with possible travel to other sites.

Salary and Benefits:

1. Salary: Competitive salary based on experience.

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Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person

Expected Start Date: 23/11/2024