Job Description

Job Overview:

The Back Office Executive plays a critical role in supporting daily operations and ensuring smooth functioning of the business. The role involves administrative tasks, data entry, record management, and assisting front-office teams to enhance operational efficiency.

Key Responsibilities:

Data Entry and Management: Accurately enter, update, and maintain company records, databases, and spreadsheets.

Document Handling: Organize and manage company documents, including invoicing, contracts, and other paperwork.

Communication Support: Handle internal communication between departments and assist with customer inquiries, where applicable.

Reporting: Prepare regular reports related to operational processes, inventory, sales, or other specific functions as required.

Inventory Management: Maintain and track inventory, ensuring stock levels are managed efficiently.

Customer Support: Assist customer service teams in resolving issues or updating client information.

Process Improvement: Suggest and implement improvements in administrative processes to increase efficiency and accuracy.

Database Management: Ensure the company's data and records are secure, organized, and up to date.

Skills and Qualifications:

Education: High school diploma, bachelor's degree preferred.

Experience: 1-3 years of experience in administrative or back-office roles (preferred).

Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook), and knowledge of office management systems (CRM, ERP systems, etc.).

Organizational Skills: Strong ability to manage multiple tasks, prioritize, and meet deadlines.

Attention to Detail: High level of accuracy in data entry, document handling, and reporting.

Communication Skills: Good written and verbal communication skills to interact with teams and clients.

Problem-Solving: Ability to identify issues and propose effective solutions.

Working Conditions:

Office-based role with standard working hours (Monday to Friday, 9 AM - 6 PM)

Some flexibility in work hours may be available based on business requirements.

This position is ideal for candidates looking to develop their administrative skills while contributing to the efficient functioning of the organization.

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• word: 2 years (Required)
• Microsoft Excel: 2 years (Required)
• back office executive: 2 years (Required)

Work Location: In person