Job Description

We are seeking for a hands-on person as a Back Office Executive to join our team to work to function independently, largely free of supervision. The successful candidate will be responsible for processing insurance policies proposals and related documentation, handling customer queries, and ensuring timely and accurate delivery of services, claim support. The key factors for success in this role are a good understanding of the product, strong attention to detail, excellent communication skills and proficiency in MS Office and other basic computer applications. We offer a competitive salary and benefits package, as well as opportunities for growth and development within the organization. Responsibilities: Handling general insurance and life insurance policy requirements for corporate and retail clients. o Data collection, quotes generation and sending renewal reminders. o Creating comparative quotes o Engaging in discussions with the client regarding the quotes and finalization o Negotiation on terms and pricing with insurer o Facilitating client premium payments and organizing invoice and other compliance requirements o Ensuring timely policy issuance for renewal and fresh proposal. Claims support. o Responding to general claim queries and assisting customers with claim process o Escalating issues with claims team in case of any claim discrepancy and providing support to customers in resolving their claims. Customer queries and service request o Processing policy revival, endorsements, and changes/modifications to policies o Responding to customer queries and attending to service requests o Organizing compliance requirements Reports and maintaining database o Preparing work done and business done reports o Maintaining and managing client database Personal Personal Hygiene Punctuality Etiquette healthy work-life balance Requirements: o Proficiency in MS Office and basic computer applications o Excellent communication and interpersonal skills o Strong attention to detail and organizational skills o Ability to work independently and prioritize tasks effectively. o Bachelor\'s degree in any field Compensation: We provide a combination of fixed and variable remuneration along with incentives to enthusiastic candidates who demonstrate a strong passion and eagerness to learn and grow alongside our team. If you meet the requirements mentioned above and are interested in this exciting full-time opportunity, we kindly request you to submit your resume.

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