Job Description

Job Title: Back Office Executive

Company: Graphic360

Graphic360 is a leading Graphic Design firm specializing in Graphic Design and Branding Solutions. We understand the unique design and marketing needs of businesses, offering high-class customer service within specified timelines. As your partners in success, we focus on delivering effective and affordable solutions.

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Graphic360 is seeking talented and motivated individuals to join our team as Back Office Executives. As a Back Office Executive, you will play a crucial role in ensuring smooth operations and maintaining excellent communication with our clients. This position requires a combination of administrative skills, communication proficiency, and customer service expertise.

Responsibilities:

1. Handle incoming and outgoing calls in a professional and courteous manner.
2. Respond to client inquiries and provide accurate information about our services.
3. Maintain records of client interactions, transactions, and inquiries.
4. Assist in administrative tasks such as data entry, filing, and documentation.
5. Coordinate with other team members to ensure timely completion of projects.
6. Follow up with clients to ensure satisfaction and address any concerns.
7. Collaborate with the sales team to identify and pursue new business opportunities.
8. Maintain confidentiality of client information and adhere to company policies.

Requirements:

1. Gender Preference: Only female candidates will be considered for this position.
2. Good Communication: Excellent verbal and written communication skills in English.
3. Time Management Skills: Ability to prioritize tasks and manage time effectively to meet deadlines.
4. Problem-Solving Skills: Capacity to analyze situations and find effective solutions to challenges.
5. Computer Proficiency: Familiarity with basic computer applications such as MS Office (Word, Excel, Outlook).
6. Multitasking: Capability to handle multiple tasks simultaneously while maintaining attention to detail.

Benefits:

1. Opportunities for career growth and professional development.
2. Positive and collaborative work environment.
3. Training and support to enhance skills and abilities.

Join our team at Graphic360 and become part of a dynamic company dedicated to delivering top-notch graphic design and branding solutions to our clients. Apply now to embark on an exciting career journey with us!

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 27/07/2024
Expected Start Date: 24/07/2024