Back Office Executive
Job Description
Job Responsibilities:
1. Debt Recovery:
Contact customers with overdue fragrance product payments through phone, email, and written correspondence.
Negotiate and implement repayment plans to recover outstanding debts.
Maintain accurate records of all debt recovery activities.
2. Compliance:
Ensure all debt collection activities adhere to relevant laws and regulations, including fair debt collection practices.
Stay updated on industry-specific regulations and compliance requirements.
3. Customer Communication:
Handle customer inquiries and concerns professionally and empathetically.
Provide information on payment options and assist customers in resolving disputes.
4. Reporting:
Prepare regular reports on debt recovery progress and trends.
Collaborate with the finance team to assess and mitigate credit risks.
5. Documentation:
Maintain detailed and organized records of all customer interactions and payment arrangements.
Prepare and maintain accurate documentation related to debt recovery efforts.
6. Continuous Improvement:
Identify opportunities to improve debt recovery processes and strategies.
Collaborate with cross-functional teams to implement best practices
Job Types: Full-time, Permanent
Pay: ?8,818.63 - ?21,279.62 per month
Shift:
• Day shift
Education:
• Bachelor's (Required)
Experience:
• Accounts receivable: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3378872
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear