Job Description

The Back Office Executive will be responsible for managing and supporting the administrative and operational functions of the company. This includes data management, documentation, customer support, and coordination with other departments to ensure efficient and effective operations.

Key Responsibilities:

• Data Management:
• Enter and update data into the company's database systems.
• Ensure accuracy and integrity of data entries.
• Maintain and manage data records and files.
• Documentation:
• Prepare, organize, and manage documents such as invoices, receipts, contracts, and reports.
• Handle correspondence and communicate with clients and vendors as necessary.
• Ensure all documents are filed appropriately and are easily retrievable.
• Customer Support:
• Assist in resolving customer queries and issues via phone, email, or other communication channels.
• Provide information and support to clients as needed.
• Coordinate with the front office and other departments to ensure seamless customer service.
• Operational Support:
• Assist in managing the company's inventory and supply chain processes.
• Coordinate with the finance department for billing and payment processing.
• Support the HR department with recruitment, onboarding, and employee records management.
• Coordination and Communication:
• Act as a liaison between different departments to facilitate communication and workflow.
• Schedule and organize meetings, conferences, and other events.
• Prepare and distribute minutes of meetings and other communication materials.
• Compliance and Reporting:
• Ensure compliance with company policies and procedures.
• Prepare and submit regular reports on operational activities and performance metrics.
• Assist in audits and compliance reviews.

Qualifications:

• Proven experience as a Back Office Executive or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with database management and data entry.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Preferred Skills:

• Experience with CRM and ERP systems.
• Basic accounting knowledge.
• Problem-solving skills and attention to detail.

Work Environment: The position typically involves working in an office environment with standard working hours. Some roles may require occasional overtime or work on weekends.

Job Types: Full-time, Permanent, Fresher

Pay: From ?8,000.00 per month

Jadwal:

• Day shift
• Monday to Friday

Tunjangan:

• Commuter assistance
• Internet reimbursement
• Leave encashment

Upah Tambahan:

• Performance bonus
• Yearly bonus

Education:

• Diploma (Preferred)

Work Location: In person