Job Description

: Back Office Executive for FreshersPosition: Back Office Executive
Job Type: Full-Time, Entry-Level (Freshers)
Location: [Location]
Salary: [Salary Range]
Department: Operations/Administrative SupportIntroduction:A Back Office Executive plays a crucial role in supporting the day-to-day operations of an organization by handling administrative tasks and ensuring smooth business operations. For freshers, this position offers an excellent opportunity to build a foundation for a career in the corporate world while gaining exposure to various departments. The role primarily involves data entry, document processing, assisting in reporting, and managing communication between different teams to support overall operational efficiency.Key Responsibilities: * Data Entry and Management:

• Accurately input data into company systems and databases.
• Maintain and update records, ensuring that all information is current and correct.
• Process forms, documents, and other data efficiently to ensure smooth business operations.
• Document Handling and Processing:

• Manage and organize incoming and outgoing documents, ensuring that they are filed and archived appropriately.
• Assist in processing paperwork for clients, vendors, and internal stakeholders.
• Verify documents for accuracy and completeness, and escalate discrepancies as needed.
• Communication and Coordination:

• Assist with internal communication between departments, ensuring that information is exchanged effectively and accurately.
• Handle phone calls, emails, and inquiries, ensuring prompt responses and follow-up.
• Coordinate meetings and appointments for managers or teams, ensuring proper scheduling and logistics.
• Reporting and Data Analysis:

• Assist in preparing regular reports, spreadsheets, and summaries.
• Help track performance metrics and assist with basic data analysis to support decision-making processes.
• Compile and organize data to present in various formats for reporting purposes.
• Inventory and Supply Management:

• Monitor office supplies and assist in maintaining inventory levels.
• Place orders for supplies when required and coordinate delivery.
• Customer Support:

• Occasionally, assist with customer service tasks, ensuring smooth interactions with clients via phone or email.
• Help resolve simple issues or forward complex issues to relevant departments.
• General Administrative Support:

• Assist other team members and departments with administrative tasks as needed.
• Ensure all office equipment is functioning and raise repair requests when necessary.
• Provide basic IT troubleshooting or liaise with the IT department for more complex issues.

Required Skills & Qualifications:

• Educational Qualifications: A minimum of a high school diploma or equivalent. A Bachelor's degree in Business Administration, Management, or any related field is preferred but not mandatory.
• Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of office equipment like printers, scanners, and fax machines.
• Soft Skills:

• Excellent verbal and written communication skills.
• Strong attention to detail and ability to work with accuracy.
• Ability to multitask and prioritize workload effectively.
• Good problem-solving abilities and a proactive attitude.
• Experience: Freshers are welcome to apply; no prior experience is necessary. However, internships or any administrative experience would be a plus.

Personal Attributes:

• Organizational Skills: Ability to manage multiple tasks and deadlines with a high degree of accuracy.
• Team Player: Willingness to collaborate with different teams and adapt to new tasks.
• Learning Attitude: A willingness to learn new processes, tools, and skills to grow in the role.
• Adaptability: Ability to thrive in a dynamic and fast-paced work environment.

Work Environment:The position is typically based in an office environment, where employees may work in teams or individually. Freshers will be guided by senior team members and provided with training to get acquainted with the companys processes and culture.Career Growth:This role offers an excellent starting point for career progression. Successful Back Office Executives can move into senior administrative roles or transition into other departments such as HR, Operations, or Customer Service as they gain experience.

Tensoten Services