Back Office Executive
Job Description
Job Summary:
We are seeking a detail-oriented, organized, and efficient Back Office Executive to provide administrative and operational support. The Back Office Executive will work closely with the front-office team and ensure smooth business operations by managing day-to-day tasks, maintaining records, and assisting with data management, communication, and reporting.
Key Roles and Responsibilities:
Strong ability to communicate in multiple languages.
Excellent problem-solving and customer service skills.
Good working knowledge of computers and telephone systems.
Patience with customers and ability to handle tough situations.
Document customer interactions for review and follow-up.
Inform customers on the steps to follow to exploit services of the company.
Recognize and refer potential complaints that require support from supervisors.
Ensure that customer queries are addressed in a timely and accurate manner.
Regularly update customer database with accurate information.
Skills and Competencies:
• Strong attention to detail and ability to maintain accuracy.
• Basic Computer Knowledge.
• Communication skills
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3531189
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAS, IN, India
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EducationNot mentioned
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ExperienceYear