Job Description

A Back Office Assistant plays a crucial role in supporting the organization's day-to-day operations by handling administrative tasks, data processing, and ensuring smooth internal processes. Their responsibilities may vary depending on the industry, but here are common roles and responsibilities of a Back Office Assistant:

1. Administrative Support

• Assisting with filing, scanning, copying, and organizing documents.
• Scheduling meetings, appointments, and managing calendars.
• Answering phone calls, emails, and routing them to the appropriate departments.
• Ordering office supplies and maintaining inventory.

2. Data Entry and Management

• Inputting, updating, and maintaining accurate records in databases and spreadsheets.
• Processing and validating data from various sources (e.g., sales, finance).
• Preparing reports, presentations, and summaries based on the collected data.

3. Financial and Accounting Support

• Assisting with invoice processing, bill payments, and expense tracking.
• Supporting the finance team in handling payroll, reconciling accounts, and generating financial reports.
• Managing petty cash and financial record-keeping.

4. Operations Support

• Coordinating with various departments (e.g., HR, finance, IT) to ensure smooth internal operations.
• Monitoring and managing office workflow, including task delegation and follow-ups.
• Assisting in logistics and procurement for office supplies, travel arrangements, or event planning.

5. Compliance and Record-Keeping

• Maintaining confidentiality and security of sensitive information.
• Ensuring compliance with company policies and regulatory requirements through accurate record-keeping.
• Assisting with audits and providing required documents for review.

6. Technology and IT Support

• Assisting with basic troubleshooting of office equipment (printers, copiers, computers).
• Managing IT requests and coordinating with the IT department for system updates or issues.

7. Customer and Vendor Communication

• Communicating with clients, vendors, and partners to facilitate transactions or gather information.
• Following up on orders, payments, or contracts with external parties.

8. Support for Human Resources

• Assisting with onboarding new employees, preparing employment contracts, and managing personnel records.
• Tracking employee attendance, leaves, and other HR-related documentation.
• Organizing training sessions, workshops, or team-building activities.

9. Inventory and Logistics Management

• Monitoring inventory levels of office supplies and reordering when necessary.
• Assisting with shipping, receiving, and tracking deliveries.
• Coordinating the distribution of equipment, documents, or supplies to various departments.

10. Miscellaneous Support

• Supporting special projects or initiatives as required by supervisors or managers.
• Providing administrative support during company events or team-building activities.

Key Skills Required:

• Attention to detail : Accuracy in handling data and documentation.
• Organizational skills : Ability to prioritize tasks and manage time effectively.
• Communication skills : Both written and verbal communication to interact with various departments.
• Technical proficiency : Familiarity with office software like Microsoft Office (Word, Excel, PowerPoint) and other specialized tools (ERP systems, databases).
• Problem-solving : Ability to handle unexpected issues and come up with efficient solutions.

Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Data entry: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person